Why are rates changing?

Water rates need to be reviewed regularly and adjusted as necessary in order to ensure the ability to fund regular ongoing operations and future capital infrastructure needs.

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1. Why are rates changing?
2. Why are water fees adjusting from 2-tiers to 3-tiers?
3. What is a water unit?
4. How are water bills calculated?
5. How much will my water bill increase?
6. How can I lower my bill?
7. Why are water rates changing?
8. When will new rates go into effect?
9. Is there a water rate report available?
10. What is a ccf or water unit?
11. Why are consumption rate tiers shifting from 2-tiers to 3-tiers?
12. What are the various rate components shown on my water bill?
13. Will my water bill increase or decrease with the newly adopted rates?
14. If five-years rates were adopted, how do rates change in years 2 through 5?
15. Do different types of customers have different types of rates?
16. What is the drought surcharge and when will I be charged for it?
17. How can I lower my bill?