Who is providing water billing for Menlo Park Municipal Water?

The City of Menlo Park has partnered with Minol Inc. to handle all water billing, customer service and payment remittance. Minol is an experienced water billing management company with over 60 years of experience.

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1. How can I pay my water bill?
2. Who is providing water billing for Menlo Park Municipal Water?
3. How do I stop or start my service?
4. How often am I billed?
5. How do I pay my water bill?
6. What happens if I am late paying my bill?
7. Can I set up a payment plan?
8. Is there a paperless billing option?
9. How can I access my account online?
10. How can I lower my bill?
11. Does Menlo Park provide any discounts or assistance for low-income customers?