Why are water fees adjusting from 2-tiers to 3-tiers?

A 3-tier structure encourages water conservation. 

  • Tier 1 (1-6 ccf) represents efficient indoor use for the average household (2.75 people per household using 55 gallons of water per person per day) 
  • Tier 2 (7-12 ccf) represents excess indoor use plus some outdoor use. The 12 ccf threshold matches the single-family average household use in 2020.
  • Tier 3 (above 12 ccf) represents remaining outdoor use



Show All Answers

1. Why are rates changing?
2. Why are water fees adjusting from 2-tiers to 3-tiers?
3. What is a water unit?
4. How are water bills calculated?
5. How much will my water bill increase?
6. How can I lower my bill?
7. Why are water rates changing?
8. When will new rates go into effect?
9. Is there a water rate report available?
10. What is a ccf or water unit?
11. Why are consumption rate tiers shifting from 2-tiers to 3-tiers?
12. What are the various rate components shown on my water bill?
13. Will my water bill increase or decrease with the newly adopted rates?
14. If five-years rates were adopted, how do rates change in years 2 through 5?
15. Do different types of customers have different types of rates?
16. What is the drought surcharge and when will I be charged for it?
17. How can I lower my bill?