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1. Are new permit applications being accepted?

The City of Menlo Park is accepting new applications, simple permits, plan check responses to comments, and revisions to issued permits online. Permit issuance is by appointment only. Please expect to interact with staff by phone or email when possible and by appointment when directed by staff.

2. How do I submit a new application and/or simple permit?

As described in more detail on the Online services/New applications page, new applications may be submitted via the City's online permit portal:  

• Simple permits: Simple permits are classified as a reroof, water heater, electrical service upgrade, sewer etc. and require payment before the application is accepted, so please be sure you have entered the correct record type and have entered accurate information before paying fees and submitting.
• All other permits: Any other request can be accommodated through a Building Pre-Application, which will be used to start the review process. Submittal of Building Pre-Applications does not require any fees to start, but fees will be charged when the pre-application is converted to a Building Permit.

3. How do I submit plan check resubmittals or revisions to issued permits?

Plan resubmittals for all projects that address previous plan review and project addendums are accepted online. The first step is to register or login. After registering, please email your project permit technician or the Permit Team to confirm the account set up and the permit technician assigned to the project will follow up with additional information.

4. How do I pick up my permit?

When permits are ready for issuance, the applicant will need to schedule an appointment. Email the Permit Team or call 650-330-6704 to schedule an appointment. A permit technician will respond with instructions on how to proceed.

Note: Fees may be paid by credit card (Visa or MasterCard) or check. Social distancing and safety measures will be observed while issuing permits at City Hall.

5. How can I schedule a building inspection?

You can schedule an inspection by phone or online. To schedule an inspection by phone, please call 650-330-6704 during business hours and provide the following information: job address, inspection type, permit number and contact information.

For online scheduling, visit the online permit portal and follow these steps.

1. Type in BLD permit number (record number) [Example: bld2020-00000 (five digits required after dash)]. 
2. Click “search.”
3. Click on “record info” then inspections on the drop down menu.
4. Click on “schedule or request an inspection.”
5. Schedule what type of inspection you would like and follow instructions.

*Please remember that each time you schedule an inspection, it is one 15-minute increment*  (i.e., you will need to schedule 4 inspections to secure a one-hour block)

6. Is it possible to schedule an over the counter review?

We are not offering over the counter review at this time. 

7. How can I request a certificate of final occupancy (CFO)?

Certificates of Final Occupancy are handled by the Permit Manager. 

8. How can I obtain a property record search?

To apply for a property record search, please contact Building Division staff for instructions on how to proceed. how to proceed.

9. Can I apply for a permit via fax?

We are no longer accepting faxes for any permits.

10. How can I get my plans to the Menlo Park Fire Protection District for digital plan submittal?

Please visit the Menlo Park Fire Protection District’s digital plan submittal webpage.