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Menlo Park Municipal Code Title 8, Chapter 53
It applies to all tenants, both current and prospective.
A one year lease must be offered to a tenant, in writing, every twelve months.
The ordinance does not specify how to prove a one year lease was offered. It is a best practice for landlords to keep track of offering tenants a one year lease and keep all of the signed rejected/accepted offers. The ordinance does specify, “a rejection of the offer must be documented in writing and signed by the tenant” and “signing of a lease which has a minimum term of one year shall be considered an offer in writing.”
No. The landlord is responsible for providing this documentation the tenants. Remember, the one year lease offer must be in writing and the specified language (in question above) must be included in the lease agreement.
That would be up to a court to determine, not the City. Question of fact as to whether they received and rejected/didn’t accept the offer, or whether never received the offer unless you have proof of delivery.
It is recommended the landlord send the tenant a notification by certified mail.
A tenant may reject the one year lease option. A rejection of the offer must be documented in writing and signed by the tenant.
Landlords must offer tenants a one year lease, but the landlord and tenant may agree to other rental terms.
No. Landlord are only obligated to offer tenants a one year lease every twelve months.
No. The landlord is only obligated to offer a tenant a one year lease every twelve months. Even after the six-month lease is up, the landlord does not need to offer the tenant a one year lease.
No. The decision to renew a lease is between the landlord and tenant.
The ordinance does not address rate increases, but if the landlord and tenant agree to a rate increase within the lease agreement, it should be written within the contract of the lease agreement.
The ordinance provides a tenant with the opportunity to file a civil claim against the landlord. For free legal advice, contact Community Legal Services. As an alternative, Project Sentinel offers free tenant/landlord dispute mediation.
Many other changes are also impacting the Belle Haven neighborhood, including new land uses (the Facebook campuses and Menlo Gateway), changing demographics, and rising housing costs. With all of these changes, the City wants to have an up-to-date understanding of neighborhood needs, issues and priorities so it can consider this information in its decision-making.
The Visioning Process is unique in that it will identify a set of priorities with City decision-makers, identify specific actions and roles, and help build neighborhood capacity so that residents can work effectively with the City to realize the vision.
The best way to stay up-to-date is to visit the City website to find more information on the project, upcoming events and opportunities for input. All of this information plus key program contacts are available on the
In Belle Haven, the Community Services Department oversees Kelly Park, the pool, senior center, library, Onetta Harris Community Center, and the Child Development Center and is a partner at the Community School. Many programs and services at these facilities are supported by the Community Services Department.
City services like Police and Public Works are all funded by Menlo Park’s share of tax dollars, including sales and property taxes and other revenue sources. Community Services, like recreation programs, the Menlo Children’s Center (including the after-school program), the pool and other activities on the Burgess Campus are largely funded by the fees participants in these programs pay. Community Services in Belle Haven, like the Onetta Harris Community Center, the senior center, the after-school program and the Child Development Center are more reliant on tax funds since user fees are typically lower in Belle Haven.
Several schools draw students from the Belle Haven neighborhood, such as Belle Haven and Willow Oaks Elementary Schools. These schools are part of the Ravenswood School District, while other Menlo Park neighborhoods are part of the Menlo Park City School District. Students from the whole city come together to attend high school at Menlo-Atherton High School beginning in 9th grade.
The Tinsley court-ordered desegregation program allows students of color living in the Ravenswood City School District attendance area who will be entering kindergarten, first or second grade in the following school year to apply for transfers to the following seven districts: Belmont-Redwood Shores, Las Lomitas, Menlo Park, Palo Alto, Portola Valley, San Carlos and Woodside. Non-minority students in those seven districts and Redwood City may apply for transfers to Ravenswood.
Coordination of the “full service” school approach is led by the City through the Community School Director, who works side-by-side with the school principal. The Community School Director is tasked with addressing the barriers to learning, providing access to vital services and forging strategic partnerships so that the principal can focus on student achievement, teacher performance, increasing test scores and improving the school climate.
If the addition is a FEMA substantial improvement, then the project must comply with FEMA regulations for building in the flood plain and with the City’s Flood Damage Prevention Ordinance. In short, these requirements include:
a. Elevating the building above the BFE (requirements will vary on type of project - refer to question 6.)b. Anchoring the building to prevent flotation and lateral movementc. Using materials below BFE that are resistant to flood damaged. Using construction methods that minimize flood damagee. Placing utilities above the BFE (HVAC system, electrical and communication wiring, etc)f. Wet-flood-proofing parts the building that are below BFE
If the improvement is being made to a commercial building, the City has a separate worksheet. Call the Engineering Division at 650-330-6740.
a. The building is wet-flood-proofedb. The crawl space height does not exceed four feet c. The crawl space floor is no greater than two feet below the lowest adjacent grade
a. The crawl space floor is no greater than two feet below the lowest adjacent gradeb. The crawlspace height does not exceed four feetc. The building is wet-flood-proofed
Raising your house may reduce the cost of your flood insurance. Ask your insurance agent how much you will save. Multiply the yearly savings by the years you plan to spend in the house. Compare that expense to the cost of raising the house.
The City encourages all building projects in the flood zone, even those that are not FEMA substantial improvements, to comply with FEMA regulations and City ordinance. Structures in compliance with FEMA regulations keep people safer, improve the City’s emergency preparedness and disaster resilience.
All projects completed less that 36 months prior to an application for a building permit are counted toward the cost of the improvement project when deciding whether it is a substantial improvement. If 36 months have elapsed between the issuance of the ‘certificate of occupancy’ for a prior project and the date of application for a new project, then only the new project is counted when determining whether it is a substantial improvement.
However, if the garage slab is below BFE then the lowest adjacent grade (driveway approach) will also be below BFE. This will make it impossible to reduce the cost of flood insurance by removing the home from the flood zone through the LOMA process.
The following Guiding Principles were accepted by the City Council on December 16, 2014.Citywide EquityMenlo Park neighborhoods are protected from unreasonable development and unreasonable cut-through traffic, share the benefits and impacts of local growth, and enjoy equal access to quality services, education, public open space, housing that complements local job opportunities with affordability that limits displacement of current residents, and convenient daily shopping such as grocery stores and pharmacies.Healthy CommunityEveryone in Menlo Park enjoys healthy living spaces, high quality of life, and can safely walk or bike to fresh food, medical services, employment, recreational facilities, and other daily destinations; land owners and occupants take pride in the appearance of property; Menlo Park achieves code compliance and prioritizes improvements that promote safety and healthy living; and the entire city is well-served by emergency services and community policing.Competitive and Innovative Business DestinationMenlo Park embraces emerging technologies, local intelligence, and entrepreneurship, and welcomes reasonable development without excessive traffic congestion that will grow and attract successful companies and innovators that generate local economic activity and tax revenue for the entire community.Corporate ContributionIn exchange for added development potential, construction projects provide physical benefits in the adjacent neighborhood (such as Belle Haven for growth north of US 101), including jobs, housing, schools, libraries, neighborhood retail, childcare, public open space, high speed internet access, and transportation choices.Youth Support and Education ExcellenceMenlo Park children and young adults have equal access to excellent childcare, education, meaningful employment opportunities, and useful training, including internship opportunities at local companies.Great Transportation OptionsMenlo Park provides thoroughly-connected, safe and convenient transportation, adequate emergency vehicle access, and multiple options for people traveling by foot, bicycle, shuttle, bus, car, and train, including daily service along the Dumbarton Rail Corridor.Complete Neighborhoods and Commercial CorridorsMenlo Park neighborhoods are complete communities, featuring well integrated and designed development along vibrant commercial corridors with a live-work-play mix of community-focused businesses that conveniently serve adjacent neighborhoods while respecting their residential character.Accessible Open Space and RecreationMenlo Park provides safe and convenient access to an ample amount of local and regional parks and a range of public open space types, recreational facilities, trails, and enhancements to wetlands and the Bay.Sustainable Environmental PlanningMenlo Park is a leader in efforts to address climate change, adapt to sea-level rise, protect natural and built resources, conserve energy, manage water, utilize renewable energy, and promote green building.
The waiting period is to encourage property owners and contractors to salvage materials from the job site. Salvaging is the controlled removal of reusable materials from C&D debris, for the purpose of donation or reuse.
A list of local Recycling Certification Institute (RCI) certified facilities is available online at greenhalosystems.com or recyclingcertification.org. The San Mateo County “Construction, Deconstruction, and Demolition Information” is also available in the City Hall lobby. Note: Only weight tags from Recycling Certification Institute (RCI) certified facilities are accepted by the City.
No, the applicant must verify each facility’s reported recycling rates available at greenhalosystems.com or recyclingcertification.org.
Only the images of the original tags need to be uploaded to the City of Menlo Park via Green Halo Systems (menlopark.wastetracking.com) to fulfill the Ordinance requirements. The original tags may be retained by the sub-contractor for tax purposes.
Weight tags accepted by the City of Menlo Park require the following:
It is the responsibility of the requestor to obtain the proper documentation from the salvage or recycling facility. Check your weight tags before leaving the facility. If any information is incorrect ask the facility weight master to issue a revised weight tag with the correct information.
Deposits will be forfeited if the applicant does not submit the required forms and proper documentation within the timelines specified.
A candidate must be a registered voter of the City of Menlo Park and must reside in the district they are running for at the time nomination papers are issued to the candidate. (Government Code § 34882.)
If the councilmember moves out of the district, they must vacate their City Council seat. (Government Code § 34882.)
Councilmembers whose terms are up in 2020 (Mueller and Carlton) may run for mayor in 2018 without giving up their City Council seats. Councilmembers who are up for re-election in 2018 must choose to run either for a City Council district seat or mayoral seat.
Yes, assuming they do not choose to vacate their seats while campaigning for mayor.
A special election will be conducted to fill the vacancy. (Municipal Code § 2.04.190.)
No, candidates may not simultaneously run for incompatible offices. (Elections Code § 10220.5.)
On August 21, 2017, the City received a letter from Attorney Kevin Shenkman demanding that the City Council elections transition from the current “at-large” method to by-district” in order to conform to the California Voting Rights Act (CVRA). Mr. Shenkman alleges that the City of Menlo Park is in violation of the California Voting Rights Act of 2001 and that “racially polarized voting” occurs in the city.The City Council is taking advantage of AB 350, California Elections Code 10010, which provides for a short window on opportunity to discuss, invite and receive public input and ultimately decide if the City should adopt a district based elections process.The key provisions of AB 350 affords the City an additional 90 days to comply before a lawsuit can be filed as it is safe harbored from litigation throughout the public hearing and ordinance process.
The Federal Voting Rights Act (FVRA) was adopted in 1965 and is intended to protect the rights of all citizens to participate in the voting process. The CVRA was passed in the California State Legislature in 2001, based on the Legislature’s belief that minorities and other members of protected classes were being denied the opportunity to have representation of their choosing at the local level because of a number of issues associated with at-large elections. Upon a finding of a violation of the CVRA, the act requires that “the court shall implement appropriate remedies, including the imposition of district-based elections that are tailored to remedy the violation.” As such, the default remedy and the clearly identified remedy by the Legislature is district-based elections.
Read more about the FVRA, the CVRA and CVRA Safe Harbor information.
Dozens of cities, school districts and other local agencies in California have faced similar challenges in recent years.Other cities have voluntarily or been forced to adopt changes to their method of electing City Council members. While some cities have settled claims out of court by agreeing to shift to district elections, others have defended at-large elections through the court system and have incurred significant legal costs because the CVRA gives plaintiffs the right to recover attorney fees.
The threshold to establish liability under the California Voting Rights Act (CVRA) is considered low. The Federal Voting Rights Act requires four conditions to be met to prove a city is not in compliance. The CVRA only has two condition requirements.
A by-district election process means voters within a designated City Council electoral district elect one City Council member who must also reside in and be a registered voter of that district.
The City of Menlo Park currently elects City Council members through an at-large election process, which means that each voter elects all members of the City Council.
Many factors may be considered, but population equality is the most important. Other factors include:
A community of interest is a neighborhood or community that would benefit from being in the same district because of shared interest, view or characteristics. Possible community features or boundary definitions include:
Residents in Menlo Park can attend public hearings and community meetings to learn about next steps in determining the process.If you are unable to attend the public meetings, the City of Menlo Park is pleased to provide you with live and archived public meetings online at menlopark.org/streaming. City Council meetings are also broadcast live on government access Channel 26.The City’s district elections project website will be updated as new information becomes available.
A specific plan is a comprehensive, action-oriented set of rules for a specific geographic area. For Menlo Park, the El Camino Real / Downtown Specific Plan sets the direction for the heart of the city over the coming decades. It builds on the successful 2007-2008 Vision Plan process, which established twelve key goals. The Specific Plan defines what our community desires for its future by regulating land use and defining other aspects of possible future public and private development.
By having a specific plan, we as a community can control our future based on positive changes the community would like to see. Many of the previous zoning rules were several decades old, and didn't necessarily reflect community values or modern opportunities and challenges. The plan addresses long-standing concerns people have with the El Camino corridor - parking, blight, pedestrian access, traffic, and vacancies. It also addresses concerns people have with downtown - parking, pedestrian access, inviting community spaces, and increased vibrancy. At the same time, the plan maintains and enhances what we value most about these areas.
We want our future choices to include information about impacts (both positive and negative) so we can make informed decisions about the area as a whole, not as individual projects are proposed and we want to ensure public investment successfully leverages private investment and results in improved prosperity for the community overall. A specific plan helps achieve these important goals.
El Camino Real is a key roadway connecting cities throughout the Peninsula, and it provides a key transportation route through downtown Menlo Park. El Camino Real serves many local businesses fronting and adjacent to the street, and is one of few north-south thoroughfares in the City, providing connections for residents to jobs and services in Palo Alto, Mountain View, Los Altos, Atherton, Redwood City, and beyond.
El Camino Real also divides the City, with the downtown business district on the west side and the Civic Center, recreation facilities and library on the east side, and the Menlo Park City School District schools straddling both sides. This orientation requires frequent crossings by Menlo Park residents on a daily basis, and represents a challenging situation for pedestrians, bicyclists, and motorists making short trips to local destinations.
The El Camino Real corridor and Downtown Menlo Park were recently re-envisioned through the City’s El Camino Real/Downtown Specific Plan (Specific Plan), adopted by the Menlo Park City Council in June 2012. The Specific Plan provides the framework for redevelopment of many underutilized parcels in the Plan Area, and encourages transit-oriented, mixed-use and infill development. Menlo Park also adopted a “Complete Streets” Policy in January 2013 to improve its commitment to a comprehensive, integrated transportation network that allows safe and convenient travel along and across streets for all users – including pedestrians, bicyclists, persons with disabilities, motorists, movers of commercial goods, users and operators of public transportation, seniors, children, youth, and families, emergency vehicles, and freight.
1. Occurrence of congested conditions and delay to motorists, transit vehicles, and emergency vehicles during peak commute hours;2. Occurrence of a bottleneck for vehicular traffic in the northbound direction, where El Camino Real, Sand Hill Road, and Alma Street (six total lanes) feed traffic to El Camino Real, which drops from three to two lanes at Ravenswood Avenue-Menlo Avenue;3. Ability to serve local traffic and connect local businesses, including provision of on-street parking; 4. Safety of motorists, bicyclists, and pedestrians traveling along and across El Camino Real;5. Barriers to vehicles, bicycles, and pedestrians attempting to cross El Camino Real;6. Prevalence of motorists making U-turns at Cambridge Avenue;7. Comfort of bicyclists traveling on El Camino Real, and bicyclists’ need to access local destinations in the corridor; and8. Designation of El Camino Real as a Class II bike lane/minimum Class III bike route facility in the Specific Plan.
Please watch for details on upcoming events. You can also contact us directly with your thoughts and sign up for email updates on the project. We look forward to hearing your ideas on how to improve El Camino Real.
Use the Interactive District Map.
By filling out a Voter Registration Form available at all Post Offices, city halls, most public libraries, Department of Motor Vehicles and most governmental agencies. You can fill out a registration form online at the
You may call 650-312-5222 or check for yourself online at the
It's important to double-check the location because polling place locations change from time to time. You may lookup your polling place online at the
You can find answers to many election related questions on the
EV charging spaces, or EV spaces, are parking spaces designated for the future installation of EV charging equipment (or Electric Vehicle Supply Equipment (EVSE)). Requirements for what needs to be provided with EV spaces vary depending on whether they are part of a residential or nonresidential development, and whether the project is new construction or a modification to an existing building. The table below provides a high-level overview of the differences. Please refer to the residential and nonresidential requirement handouts and the EV chargers webpage for details.
*Please review the Parking Stall & Driveway Design Guidelines handout for additional information regarding minimum parking stall dimensions.
EVSE is Electric Vehicle Supply Equipment. It includes the listed raceway (conduit) leading to the charger from the electrical panel, wiring, and charging equipment (EV chargers).
The requirement for EV charger installations in EV spaces varies for residential and nonresidential developments, and also for new construction and additions or alterations to existing buildings. Please see the tables in the handouts at the following links for residential [link] and nonresidential [link] requirements. Developments may voluntarily install EV chargers. However, they still need to comply with all applicable Zoning Ordinance regulations and Building Code requirements.
EV chargers are allowed within most existing parking spaces, provided the minimum stall dimensions are maintained. EV chargers should be installed within the EV spaces. Accessibility requirements apply to voluntary and required EV charger installations, and accessible EV charging spaces must be connected to an accessible path of travel. Please refer to the appropriate accessibility requirements (Chapter 11A or 11B) to confirm that the proposed accessible EV spaces will comply.
Yes. EV spaces are counted as parking spaces for the purposes of meeting the parking requirement. When converting parking spaces into EV spaces for multi-family residential and commercial developments, the first EV space is required to be a van accessible EV space. Please review the accessibility requirements appropriate for the proposed development to confirm the type and number of accessible EV spaces that are required for your project. The proposed location of the accessible EV spaces should be designed to reduce the number of spaces lost in order to comply with accessibility requirements (e.g., expanded stall width, depth, loading areas, path of travel, etc.). However, loss of parking due to compliance with accessibility requirements for accessible EV stalls could be allowed and the resulting onsite parking would not be considered substandard if it no longer meets the number of parking spaces required for the development.
Accessible parking spaces for non-EVs can be converted into accessible EV spaces, but the required number of non-EV accessible stalls will need to be maintained. Accessible EV spaces do not count toward the required number of accessible parking spaces.
In all cases, building permits are required prior to any construction involving the installation of an EV charger or supporting infrastructure (e.g., conduit, electrical panels, etc.). Larger development projects may require Planning Commission or City Council review prior to obtaining entitlements. Please contact the Planning Division at 650-330-6702 if you have questions regarding EV requirements for a discretionary project.
Staff will need to review information regarding the existing and proposed parking conditions, including compliance with accessibility requirements and the Transportation Division’s Parking Stall and Driveway Guidelines. Applicants looking to install EV chargers for single-family and two-home residential developments should refer to the Building Division’s handout regarding One-and-Two-Family-Residential-Electric-Vehicle-EV-Charger-Guidelines for items to include with single-family residential building permit applications.
Generally speaking, the following will need to be provided for review of the building permits for EV chargers:
The exact amount of fees varies depending on the specifics of the proposal. Please contact the Building Division at (650) 330-6704 for additional information or a project-specific fee quote.
The requirements are amendments to the CALGreen Building Standards Code, Chapter 12.18 of the Menlo Park Municipal Code. Clarifications on zoning implementation can be found in the off-street parking section of the Zoning Ordinance, section 16.72.010. The residential and nonresidential EV charging requirement handouts and other information can be found on the EV Charger webpage.
2. You may change your email permissions anytime by clicking in the “Account Settings” tab on your Zinio account page, then on the “Email Preferences” link and checking or unchecking the boxes.
3. At the bottom of every email is an “Update Contact Preferences” link that you can use to change your email preferences.
The City’s Floodplain Manager can provide the needed documentation to your insurance agent. Email a copy of the letter you received from the NFIP or FEMA to WJLoy@menlopark.org, or call 650-330-6740.
In the early 1970s the City of Menlo Park followed FEMAs procedure to develop a map showing where floods were most likely to occur. The maps were based on historic records of rainfall, tides and volume of water flowing down local creeks. The maps have been updated five times since then and are due to be updated again in 2017.
The National Flood Insurance Program, through your homeowners’ insurance company, uses these maps to decide who needs flood insurance and how much it should cost.
a. You moved into your home and purchased your flood insurance policy before April 4, 1999b. Before April 4, 1999 your lot was not in a special flood hazard area. After April 4, 1999 your lot was inside a special flood hazard area.c. You have carried flood insurance continuously since you first obtained it.
There are several categories of SFHA. They include A, AE, AO, A99, V and VE. Each has a different flood insurance cost associated with it.
Homes in SFHAs that have been paid for with federally-backed mortgages are required to carry flood insurance.
Residents of San Mateo County can recycle their household hazardous waste with the San Mateo County Environmental Health Household Hazardous Waste program. To set up an appointment, please visit SMCHealth website or call 650-595-3900.
Prescription drugs should not be placed in the trash. The City of Menlo Park offers a free, safe, and convenient location for residents to dispose of unwanted or expired medication. A secured drop box is located in the Police lobby at 701 Laurel St. Drop-offs can be made during regular business hours.
Yes. However, your assessment will be lower than what is charged to those who do have street trees in front of their property.
You can refer to your last property tax bill to find out your total assessment cost.
Report the location here. If the sidewalk is damaged by a City tree, the assessment will pay for the repair. If the damage is not caused by a City tree, the property owner is responsible for repairing the sidewalk. Once a sidewalk tripping hazard is reported, the City will temporarily patch the sidewalk to remove the hazard.
Yes, to submit your tree planting request or schedule a site inspection with the City Arborist click here.
You may call the Engineering Division and they will verify your assessment. If the assessment is incorrect the City will refund the difference, retroactive to one (1) year.
The City's street trees are pruned once every five years.
The City maintains approximately 17,000 street trees.
New services and associated costs can be added to the Assessment District. However, a public meeting and a public hearing are required and all property owners must be notified of the meeting, the new services to be provided, and associated fee increases.
Annually, the City calculates the cost of providing the services. The amount each property owner is assessed depends on whether there are City maintained trees and public sidewalks in front of the property. The assessment is annually reviewed by the City Council at a public hearing.
The Landscape and Lighting Act of 1972 is a State law that allows cities to levy a fee annually to properties which benefit from the services funded by the assessment. The City of Menlo Park Landscaping Assessment District was formed in 1983 subsequent to a citizen advisory vote, and is used to fund street tree maintenance and the repair of sidewalks damaged by street tree roots.
Both of our existing library buildings are out of date and do not meet current or future user needs. We asked the library users what they wanted to see in an updated library, and they told us that it should be a center for lifelong learning, a hub for technology and a gathering place for collaboration, connection and growth. These added demands on public library space require all new facilities.
In June of 2017, Mr. John Arrillaga came forward with a generous offer: If the City paid the first $20 million of construction costs for a new Main Library, he would pay the rest. It is anticipated that constructing a new Main Library could cost as much as $60 million. On the basis of public feedback, the City Council asked staff to plan new facilities for both the Main Library and the Belle Haven branch.
Library staff sought community input during the development of the Library Strategic Plan and the Library Space Needs Assessment and is currently doing the same regarding the siting and uses of the Main Library building. Please join us at one of the workshops to tell us your thoughts. Future meetings will be held to gather input from neighborhood residents for Belle Haven Library services and uses. Council also funded a community based needs assessment for the Belle Haven branch. That process is underway.
Staff estimates that in addition to the $20 million needed to trigger the Arrillaga donation, there could be up to an additional $10 million in soft costs paid by the City associated with a new Main Library. These costs would be for preparing the building site, relocating/reconstructing utilities, and outfitting the new facility with shelving and furniture. A cost estimate for a new Belle Haven Library has not yet been determined.
The City’s Finance and Audit Subcommittee recommended several options: using reserves and paying back the funds with an increase in transient occupancy taxes or utility users taxes; taking out a loan to fund the costs; placing a bond measure for the costs before the voters, or a combination of these.
Mr. Arrillaga’s gift enables the City to significantly leverage the money it spends toward a new Main Library facility; it is not transferable to other City projects. It also saves money by allowing the construction to begin sooner, as building costs increase over time.
Planning for the new branch library is proceeding along the same track as taken by the new Main Library, through conducting a Belle Haven Neighborhood Library Needs Assessment and forming a Belle Haven Neighborhood Library Advisory Committee. The Belle Haven Branch Library is located inside the Belle Haven Elementary School; since the City does not own the school grounds, a new location must be found. In the meantime, the City Council approved funds both for updates to the existing facility and its collections, and an increase in open hours and staffing.
The Main Library was originally constructed in 1957, and expanded and remodeled in 1967, 1991, and 2012. The large scale renovations needed under the current plan would cost nearly as much as a new facility.
There are no plans to reduce the size of the Main Library’s current collection; on the contrary, our new building will have more space for reading and sharing stories. A new library in Belle Haven will allow an increase in the size of the collection housed there now.
They could be. It's been suggested that a new main library building could include affordable housing or public meeting space. Join us at one of the public meetings being held soon - that's where we will gather input on possible additional uses.
Join us and share your thoughts. Public meetings to gather input on the new main library's siting and uses will be held on December 4, January 17, and February 15. The City is forming a Belle Haven Neighborhood Library Advisory Committee to assist with the process of building a new branch library, and you can volunteer through November 22 here. Check the project page for other ways to get involved.
Yes! See Menlo Park Main Library wifi printing instructions or Belle Haven Branch Library wifi printing instructions. Printouts are 15 cents/page.
The connection is comparable to average DSL / Cable modem service, but your speed will vary depending on traffic from other Wi-Fi users in the library and beyond. MPL uses 802.11n access points, and has a fiber optic connection to the Internet. The wireless network has been allocated a portion of this connection, which is shared among users, so your speed will vary.
The Friends of the Menlo Park Library provided funds in support of wireless network equipment and setup costs.
LINK+ is a consortium of more than 50 public and academic libraries in California and Nevada that enables you to search its catalog and borrow member libraries' books.
• Search for a book in the Menlo Park Library catalog at http://menlopark.bibliocommons.com
• If your search results show that the book is unavailable at any of the Peninsula Library System libraries, click on “Try your search in LINK+” on your search results page.
• When you locate the item in the LINK+ catalog, click the “Request” button.
• You will be asked, “With which institution are you affiliated?” Click the down arrow, select “Menlo Park Public Library”, and click the “Submit above information” button.
• Enter your name (first and last), and your Menlo Park Library card number (all 14 digits, starting with 29044).
• Select your pick-up location (Menlo Park - Main Library, Menlo Park – Belle Haven) and click the “Submit” button. You will see a confirmation message that your request was placed.
The service is free.
You may have a total of 25 items requested from the regular catalog or LINK+ at one time. You may check out a maximum of 50 items which includes items from Link+ and from Peninsula Library system.
Most items are received 4 to 7 days after the request is placed.
• Log in to your library account.
• Click on “HOLDS” to see if your items are ready to be picked up.
The library will call or email you when your item arrives. Once a LINK+ requested item has shipped, you can track the request through your regular Menlo Park Public Library card account.
Books are held 10 days for you to pick up.
LINK+ books are checked out for 21 days with the possibility of one renewal, depending on the lending library's policy.
All LINK+ items will be held at the Information Desk of the Library for which you requested pick-up. Library staff will pull your item and check it out for you. LINK+ items cannot be checked out on the self-checkout machines.
All LINK+ items must be returned to staff at the Information Desk. Please hand Link+ items directly to a library staff person at the desk. Returning Link+ items to any other library or in the book drop may result in late charges.
Most Link+ books can be renewed once if they are not in demand, and if the lending library's policy allows it.
You can attempt to renew through the online catalog using the following steps:
• Click on “Checked Out”. Your checked out items will be listed.
• Select the item(s) you wish to renew by checking the box beside the title. You cannot renew items any sooner than 3 days before and no later than 2 days after the original due date.
• Click the “Renew Selected” button. This does not automatically renew your item(s) but rather forwards a renewal request to the loaning library on your behalf. You must check your library account at a later time to see if the renewal request has been approved.
• The item you’ve requested to be renewed will have one of these statuses: 1. A New Due Date – Your renewal has been approved. 2. Renewal Pending - Your request is still in process. Please check again at a later date. 3. Renewal Denied - Your renewal request was not approved. Please return the item(s) by the original due date to avoid the $1 per day overdue fee.
Note: It may take several minutes for the LINK+ software to confirm your renewal. LINK+ items may not be renewed more than once, nor may they be renewed if someone else has requested them.
The overdue charge for a LINK+ item is $1 per day up to a maximum of $10 per item. The charge is $115 per item if you lose or damage a LINK+ book. Customers who lose a LINK+ item should contact Accounts at the Menlo Park Library by phoning at 650-330-2501.
• Click on “HOLDS”.
• Check the “Cancel” box next to the title of the request you want to cancel.
• Click on the “Cancel” button to activate the cancellation.
Note: You cannot cancel a request that has been received or is in transit.
Yes, there will be no interruption in water service to our customers. The change in billing services will not have any impact to the delivery of water to your home or business.
The deposits and/or credits will transfer over with the new water billing company.
To open an account, please fill out the new water service application. To close an account, call the Menlo Park Municipal Water office at 650-330-6750 or email Menlo Park Municipal Water.
Yes, once we have a new water billing company, you will need to set up autopay again if you wish to use it.
We will inform our customers via letters, webpage updates, and email notifications when we have more information. You can also:
You have two options to pay while the City searches for a new water billing provider:
Menlo Park Municipal Water
Attn: Water Payment
701 Laurel St.
Menlo Park, CA 94025
If you have not received a water bill this month, do not worry. We continue to track your water use via your existing water meter. Once a new billing system is in place, we will issue a bill that may cover a longer than normal reporting period.
We will make any adjustments necessary to ensure charges are calculated correctly. You will not incur late penalties due to billing delays.
The City is looking at all options. If you have questions during this transition please call 650-330-6750 or email Menlo Park Municipal Water.
The San Mateo County Mosquito & Vector Control District (SMCMVCD) handles mosquito control for all of San Mateo County, including the 20 independent cities plus all unincorporated County areas. It is an independent special district, which is a type of local government entity that delivers specific services to citizens within its boundaries (similar to the Menlo Park Fire Control District). The District’s mission is, “To safeguard the health and comfort of the citizens of San Mateo County through a planned program to monitor and reduce mosquitoes and other vectors." The District is governed by a Board of Trustees consisting of one resident from each city. The District can be reached at 650-344-8592 or online at www.smcmvcd.org.
The spraying will take place in areas of concern, as determined by the San Mateo County Mosquito and Vector Control District’s mosquito and disease surveillance programs. Their trained and certified technicians use a variety of surveillance techniques and treatment criteria to ensure effective mosquito control with the least amount of risk to our residents and our environment. The District’s website will also show a map of the spray zone. You can visit the District’s website at
No. The pesticides chosen by the District are used to target a variety of mosquitoes that can transmit West Nile Virus as well as other diseases.
Although mosquito control pesticides pose very low risks, some people may prefer to avoid or even further minimize exposure. People who suffer from chemical sensitivities or breathing conditions such as asthma can reduce their potential for exposure by staying indoors during the application period and may want to consult their physician or local health department for more information.
Although the pesticides used for adult mosquito control may be toxic to bees, at the ultra-low-volume (ULV) application rates and the fact that they are applied late at night when honey bees are normally in their hives, there should be no exposure or impact to local honeybees.
Inquiries concerning pesticides can be directed to the EPA (visit: http://www.epa.gov ). More information can also be found at the National Pesticide Information Center – NPIC (http://npic.orst.edu) or by calling toll free 1-800 858-7378. The District also posts information on their website at
For more information and to sign-up for mosquito spraying / fogging alerts, please visit the San Mateo County Mosquito and Vector Control District's website at
Our current Winter/Spring 2020 Activity Guide is the best place to get information on what classes are being offered by the City. It is available online and there are hard copies available at every Community Services facility.
Registration dates for winter/spring are as follows:
If you are using the Safari browser, please try switching to Internet Explorer or Google Chrome. If you are still having issue after that, feel free to contact Community Services and we will be glad to assist you.
For most classes in the Activity Guide, you will see a two-fee breakdown for each class. The first fee is a resident fee and the second fee is an unincorporated resident and nonresident fee. When you log in to the portal, you will be able to verify your residency and the fees should populate accordingly.
Please visit the Menlo Swim and Sport website to learn more about how to register for aquatics classes and programs
For any other questions not listed, please refer to the contacts below.
Please let us know if you are experiencing any technical issues. We welcome your feedback and will be continuously improving our new software. Remember: mail-in, fax-in and walk-in registration is still available for your convenience.
Picnic areas are available for reservation and rental year-round at Burgess Park and Nealon Park. A list of available picnic areas and relevant documents, including our Picnic Information and Use Policy, can be found inside our online facility reservation portal.
For the time being, the picnic areas at Nealon Park are available on a first come, first served basis and cannot be reserved.
You can check the schedule via our online facility reservation portal, or contact our office at the Arrillaga Family Gymnasium. A map of the different areas as well as a table of the amenities they contain is available in our Picnic Information and Use Policy.
You can reserve areas online through our online facility reservation portal, by visiting our office at the Arrillaga Family Gymnasium, or by emailing us a pdf copy of your completed reservation form.
Payment for all picnic areas must be made at the time of the reservation. Online reservations can be paid with a MasterCard or Visa. In person reservations can be paid with cash, check, MasterCard or Visa.
The hourly rates for the various picnic areas at Burgess Park and Nealon Park are listed on the first page of the Picnic Information and Use Policy. It is important to note that there are different rates for residents and nonresidents and that residents of unincorporated Menlo Park will be charged as nonresidents.
A Certificate of Liability Insurance is required for all field, gym and indoor facility rentals, all nonresident picnic rentals, and any picnic rentals (resident or nonresident) serving alcohol or using special equipment such as, but not limited to, additional cooking apparatuses, tents/canopies, bounce houses and other inflatables.
Please see our Rental Insurance Requirements for more information and a sample Certificate of Liability Insurance. If you have any further questions, please contact our office at the Arrillaga Family Gymnasium. We do not require insurance from specific providers, but can give you a list of companies that have worked for other renters in the past.
Yes, both Burgess Auxiliary Field #9 and Nealon Auxiliary Field #5 can be added to a picnic rental, based on availability of the space. For more information on adding a field rental to your picnic reservation, please contact our office at the Arrillaga Family Gymnasium. It is important to note that the city requires a Certificate of Liability Insurance for all field rentals, regardless of residency.
Please see our Field Information and Usage Policy for policies on using the field.
Bounce houses are allowed at City picnic areas with a Certificate of Liability Insurance (see question above). Any bounce house or other inflatable must fit inside your reserved area and must not block any pathways.
For more information, please see our Picnic Information and Use Policy.
Catered food and food trucks are allowed with a valid certificate of insurance. Please note that any food provider must have the appropriate up to date permits. Food trucks may not drive onto the field or into the park, but must park in a designated/legal parking spot. Cooking apparatuses such as a barbecue or grills are allowed at Burgess Park with a valid certificate of insurance, but there is no cooking allowed at Nealon Park. Beer and wine can be served with a certificate of insurance, no glass bottles, no hard liquor.
There are outlets in the park, but we cannot guarantee that they will be working/available to you. Other renters, unexpected outages, required maintenance and other factors could limit the viability/availability of power sources, so we do recommend that renters bring their own generator or other such portable power source.
There are no public access water sources in the park aside from the bathroom sinks and water fountains.
Dogs are allowed in the picnic areas, but must be on leash at all times.
Amplified sound is not allowed without a noise permit. If you’re planning on using anything more powerful than a standard portable speaker, please reach out to the City’s Planning Division.
Any picnic tables at parks other than those at Burgess Park and Nealon Park cannot be reserved and are available only on a first come, first served basis. There is no cooking on-site allowed at the other parks and you would not be permitted to bring a jumper or any other special equipment.
For more information, and to determine if a report can be released to you, visit our police records page. For information about the status of your report, please contact the Records Division at 650-330-6310
The City of Menlo Park no longer does Live Scan fingerprinting on site. There are some local agencies that do, such as the San Mateo County Sheriff's Office Live Scan service. There are also private companies that provide this service and can be found online.
No single factor drives a Public Safety Power Shutoff, as each situation is unique. PG&E carefully reviews a combination of many criteria when determining if power should be turned off for safety. These factors generally include, but are not limited to:
Importantly, while PG&E monitors and takes into consideration Red Flag Warnings issued from the National Weather Service, the issuance of a Red Flag Warning does not automatically trigger a Public Safety Power Shutoff.
The most likely electric lines to be considered for a public safety power outage will be those that pass through areas that have been designated by the California Public Utilities Commission (CPUC) High Fire-Threat District map at elevated (Tier 2) or extreme risk (Tier 3) for wildfire. Customers outside of these areas could have their power shut off, though, if their community relies upon a line that passes through a high fire-threat area. PG&E wants all of its customers to be prepared for possible public safety power outages.
We anticipate that a Public Safety Power Shutoff could occur several times per year in PG&E’s service area although it is impossible to predict with certainty when, where and how often extreme weather conditions could occur given the rapidly changing environmental conditions.
While customers in high fire-threat areas are more likely to be affected, any customer could have their power shut off if their community relies upon a line that passes through a high fire-threat area. PG&E wants all of its customers to be prepared for this possibility no matter where they live or work.
Predictions of strong winds are one of several criteria that PG&E considers when deciding to initiate a Public Safety Power Shutoff, along with other factors like predictions of very low humidity levels combined with critically dry vegetation and on-the-ground observations.
Although you may not live or work in a high fire-threat area, or an area experiencing high winds, your power may be shut off if your community relies upon a line that runs through an area experiencing gusty winds and dry conditions, combined with a heightened fire risk.
If PG&E needs to turn off an electric line for safety, all customers who receive power from that line would be affected. Emergency facilities such as hospitals and fire and police stations typically use generators to remain open.
A Public Safety Power Shutoff could last for several days. If you have special needs that require electricity, PG&E asks that you have an emergency plan in place. Be ready to act if you are notified by PG&E that a shutoff is imminent. Keep emergency phone numbers handy and plan for a backup location you can relocate to, if necessary. Check with local authorities via their website or social media regarding available resources.
If you are a Medical Baseline customer, please know that PG&E will make every effort to notify you of a shutoff before it occurs:
For questions, call 1-800-743-5000.
PG&E uses the contact information associated with your PG&E account to reach you. So, as a first step to keep you and your family safe, please make sure PG&E has your correct email address, landline number and mobile number. If your landlord or property manager is the PG&E account holder for your address, they will receive notifications on your behalf. PG&E encourages you to contact your landlord or property manager to confirm they know how to reach you and that they will share power shutoff information with you as needed.
PG&E will attempt to reach you through all contact methods you’ve provided to them. You could receive duplicate notifications by phone, email or text. PG&E’s goal is to leverage all available contact info to get you this important information and allow you time to prepare your home or business.
PG&E will also use social media channels and keep local news and radio outlets informed and updated.
If PG&E needs to turn off your power for safety, their state goal is to provide advance notifications in three phases:
1. Advance notification (when possible)
NOTE: Due to the focus on safety, the shutoff notification will be sent at any time, day or night. PG&E will aim to send all other notifications between 8 a.m. and 9 p.m. However, extreme weather threats can change quickly, and there may be some instances when notifications may be sent outside of those hours in the interest of safety.
2. During the public safety outage
3. Once power has been restored
NOTE: If you need help to understand this important message in languages other than English, please call for Chinese 1-800-893-9555, Spanish 1-800-660-6789 or Vietnamese 1-800-298-8438.
No. PG&E will reach out to all impacted customers using all contact methods based on information associated with your account.
You cannot opt out of any of the advance notifications (48-hour, 24-hour or shutoff). You can, however, opt out of updates during the public safety power outage, including the final communication letting you know that power has been restored. This opt-out preference will only be in effect for the specific outage and will not carry over to any future outages. You will be able to opt out of updates during future outages.
PG&E will aim to send notifications between 8 a.m. and 9 p.m. However, extreme weather threats can change quickly, and there may be some instances when notifications may be sent outside of those hours in the interest of safety.
PG&E wants to help all of its customers prepare with their own personal safety plans. In addition, customer contact information sometimes changes, and if customers haven’t updated their contact information, one or more of the methods PG&E has on file may be incorrect.
Each situation will be different, just like each day's weather. PG&E expects to be able to visually inspect the system for damage and restore power to most of its customers within 24 to 48 hours after extreme weather has passed. Because extreme weather can last several hours or days, for planning purposes, PG&E suggests customers prepare for outages that could last longer than 48 hours.
Just like each day’s weather, circumstances for each Public Safety Power Shutoff will be unique. The length of the outage, which includes the weather event plus restoration time, could last several days. PG&E will only restore power when it is safe to do so.
For planning purposes, PG&E suggests customers prepare for outages lasting longer than 48 hours.
PG&E does not reimburse customers for losses, as power will be shut off for safety when gusty winds and dry conditions, combined with a heightened fire risk, threaten a portion of the electric system. Customers will not be charged for electricity usage during the time power is off because no power is being consumed. All customers should have an emergency plan and be prepared for any extended outages. Since a public Safety Power Shutoff could last for several days, PG&E encourages you to plan accordingly. Be aware that:
Check out PG&E’s emergency preparedness guide for more details
Prepare for outages
Review generator safety tips
PG&E advises you to think in advance about your family’s needs and how you might be impacted in the event of a power shutoff – or for any emergency. Please consider:
In most cases, all electric buildings cost less to build because it eliminates the installation cost of the natural gas infrastructure. These studies examine the upfront costs, maintenance costs, and operational costs of all-electric designs and support these conclusions:
Currently, the study is based on specific investor-owned utility rates (PG&E).
The new state code requires a minimum amount of solar for low rise residential. However, there is an opportunity to start to provide greater energy grid resilience and lower utility costs for non-residential and high rise residential buildings.
The statewide study covers all geographical regions in California and Menlo Park is located in climate zone 2. The 2019 cost-effectiveness studies can be found on the CA Local Energy Codes website.
The photovoltaic (PV) system offsets the electricity usage of a mixed-fuel home. An all-electric home is required to have a baseline PV system size equivalent to a similar mixed-fuel home.
Yes, a heat pump water heater can equal the performance of a gas equivalent. For example, Rheem's 55 gallon unit can deliver 70 gallons of hot water in the first hour, enough for about four showers. For comparison, Rheem's gas equivalent delivers 79 gallons in the first hour. When selecting any hot water heater, no matter the fuel, make sure it is the right size for your use type. A home with a big family might need a larger 80 gallon tank.
Yes, when designed appropriately. Many entities are supporting design guideline development, expected to be publicly available in early 2020. Redwood Energy’s Zero Emissions All-Electric Multifamily Construction Guide outlines demonstration projects and common implementation.
The natural gas grid and electric grid both go down on occasion. In fact, during California's primary natural disaster events, wildfires and earthquakes, utilities are supposed to turn the gas off. If 100% reliability is a goal for your home or project, electrification with battery and solar backup via microgrid is an effective solution.
Induction cooking has more specific temperature control, is much safer, easier to clean, and can vary heat settings faster than gas. They are also more efficient, as demonstrated by this study on Residential Cooktop Performance and Energy Comparison.
In every case, all-electric systems operate more efficiently than natural gas systems.
Indoor air quality impacts are not explicitly studied, though many studies have shown that avoiding indoor natural gas combustion can result in better air quality, such as:
All-electric heat pumps are highly efficient and effective in weather far colder than ours. Department of Energy studies show heat pump space heaters as highly efficient at as little as 5 degrees Fahrenheit. California Energy Commissions cost effectiveness studies also show high efficiency.
There are multiple design options for multi-family buildings including central heat-pump water heaters (HPWH) with larger tanks, central HPWH’s in parallel, distributed HPWHs within each unit, or distributed HPWHs serving multiple units. Central HPWH is absolutely an option with dozens of case studies and several practitioners, particularly in affordable housing. Redwood Energy complied case studies and design insights with central HPWH.
The answer largely depends on the product chosen, climate, and occupant behavior. Generally, energy costs can be treated as similar. This is because while electricity is more expensive than gas per Btu, heat pumps are more efficient. Capital costs for new construction are lower because a building owner can avoid the high cost of a new gas meter.
Natural gas appliances in general do not support resilience as most modern gas equipment depends on electricity to operate. In emergencies gas is also shut-off.
Research indicates that natural gas is a major fire risk in the event of earthquake. The link between earthquakes and natural gas triggered fires is documented in a July 11, 2002, study by the California Seismic Safety Commission titled "Improving Natural Gas Safety in Earthquakes."
Natural gas use in the home is linked with asthma and other health risks:
The natural gas grid and electric grid both go down on occasion. In fact, during California’s primary natural disaster events, wildfires and earthquakes, utilities are supposed to turn the gas off. If 100% reliability is a goal for your home or project, electrification with battery and solar backup via microgrid is the way to get there.
If your rent has increased more than nine percent (9%) between March 15, 2019 and November 12, 2019:
If your rent has not increased between March 15, 2019 and November 12, 2019:
Yes, the new law does not affect a landlord/owner’s right to raise the rent once a tenant vacates the unit. However, once a new tenant is placed in the unit, any future rent increases are subject to rent limit laws.
When the termination of a tenant rental agreement is based on a no-fault cause, the renter is entitled to a relocation assistance payment or rent waiver.
The notice of termination to evict the tenant is no longer valid and becomes void.
The landlord/owner has 15 calendar days to issue the payment or rent waiver.
No, AB 1482 does not account for this type of payment structure. The landlord may choose one form of relocation assistance compensation.
Yes, please contact either of the following free legal assistance organizations.
April 11, 2019
Menlo Park’s ordinance was adopted December 17, 2019, and after a 30-day period, became effective January 17, 2020.
Retailers should attempt to return product their vendors or sell off the inventory before the ordinance becomes effective.
San Mateo County Health’s Tobacco Prevention Program
310 Harbor Blvd.
Belmont, CA 94002
The Transportation Master Plan, when completed, will provide a detailed vision, set goals and performance metrics for network performance, and outline an implementation strategy for improvements to be implemented locally and for local contributions towards regional improvements. The key goals of the Transportation Master Plan, as identified through the City’s ConnectoMenlo Circulation Element adopted in November 2016 and the Climate Action Plan, are:
The Transportation Master Plan will allow the City to bridge the policy framework within the adopted Circulation Element and project-level efforts by:
Without a Transportation Master Plan, the City can still continue to pursue individual projects for grants and/or construction efforts. However, these projects are often lacking context and a relationship to the broader transportation network and City goals. Without a Master Plan, as priorities evolve over time, the City must continually re-prioritize projects, which reduces efficiency, lengthens implementation timelines, and limits effectiveness of grant pursuits to aid in funding opportunities. In addition, without the Plan, the City’s Transportation Impact Fee program, last updated in 2009, would not be updated with transportation projects that reflect the City’s current goals and priorities.
The Oversight and Outreach Committee (OOC) is a Brown Act body appointed by the City Council to:
The OOC comprises 11 members: two at-large members, two members of the City Council, three members from local organizations, and one member from each of the following City commissions:
The Transportation Master Plan will develop preliminary cost estimates for each improvement identified in the project list. These estimates will be used to update City’s Transportation Impact Fee which is charged to new development based on land use and size.
Funding opportunities for these improvements could include: existing allocated City funds, local/regional/ federal grants, bonds/loans, and private funds collected through the City’s Transportation Impact Fee program.
In essence, a Transportation Impact Fee program ensures that new development and redevelopment pays a proportional fair share contribution for the cost of new transportation infrastructure that is deemed necessary and reasonably related to accommodating the impact of new development within the City limits. Fees collected under this program will be used to fund the construction of transportation improvements in conjunction with other funds (e.g. grants, bonds, loans, etc.). Menlo Park last updated its Transportation Impact Fee program for new development and redevelopment in October 2009. The fees are adjusted each year based on an industry construction cost index, but the projects included in the plan have not been updated since 2009.
Concurrent with preparation of the Transportation Master Plan, the City is updating the current Transportation Impact Fee program. The update would provide a mechanism to modernize the City’s fee program to collect funds toward construction of improvements identified and prioritized in the Transportation Master Plan.
Yes, the OOC and the Complete Streets Commission reviewed the draft list of projects at their meetings in August and September of 2018. Updates to the project list based on feedback received were provided to the OOC at their December meeting. Staff has continued to receive feedback on the project list and will incorporate feedback received through the end of April 2019 into the ranking of projects following the direction of the OOC and Council on the prioritzation system. The next opportunity for the community to provide feedback will be through a community workshop and online open house of the prioritized list of projects tentatively scheduled for summer 2019.
Yes, a scoring system is currently being developed and will be reviewed by the OOC and City Council. The projects are being grouped according to their implementation timing and cost and will be ranked on a set of prioritization criteria using the approved scoring system. The community will be able to provide feedback on the prioritized grouping of projects during the community workshop and online open house tentatively scheduled for summer 2019. The set of prioritization criteria include the following:
As part of the release of the citywide improvement recommendations project list, there will be a collection of exhibits (a “toolbox”) designed to help illustrate typical recommendations. The community is also encouraged to reach out to City staff for any clarification if needed.
Everyone, regardless of who they receive their water from, is affected by the recently adopted State law which allows each individual water agency to determine their own conservation goal and how best to meet it. If you are a Menlo Park Municipal Water (MPMW) customer, the revised regulations on the city website apply to you. If you receive water from a different agency, you will need to contact that agency directly to determine drought regulations that apply to your home/business.
Menlo Park Municipal Water is not setting individual user conservation goals. We are asking that everyone try to conserve as much as possible. We are asking everyone to conserve 10% compared to 2013 water use.
Menlo Park Municipal Water is not setting individual user conservation goals. We are asking that everyone try to conserve as much as possible.
Violation - Enforcement 1st - Warning only. Educate customer on proper water conservation practices 2nd - $50 fine 3rd - $100 fine 4th - $200 fine, and review by the Public Works Director (or his/her designee) to determine if a flow restricting device should be installed 5th - $500 fine, and review by the Public Works Director (or his/her designee) to determine if water service should be discontinued6th - $500 fine, water service shall be discontinued
Cal Water and O'Connor Tract Cooperative water customers should contact their respective water provider for more information about their enforcement procedures and penalties.
California Water Service 844-726-8579 Toll Free www.calwater.comO'Connor Tract Coop Water 650-321-2723 www.oconnorwater.org
Menlo Park Municipal Water has significantly reduced watering turf and landscapes except for sports fields, turned off median island irrigation systems, replaced old sprinkler heads around the Civic Center, and reused storm water in City-owned decorative fountains.