By: Clay Curtin
The City of Menlo Park recently launched a mobile app called “ACT Menlo Park
” that anyone can download for free to report problems or issues throughout the city. ACT Menlo Park replaces the former web-based system with a more transparent, efficient, consumer-friendly format that more easily allows for anyone from city officials to members of the public to track the progress on problems that have been reported.
The free ACT Menlo Park app
is downloadable via links on the City website and the following:
Once the app is downloaded to a mobile device residents or any individual can report problems ranging from potholes to blight and illegal dumping, graffiti and many other issues. The ACT Menlo Park mobile app and web tool from SeeClickFix offer two ways to access this powerful tool that enables Menlo Park residents to provide city departments with pictures, videos, specific descriptions, locations and more — valuable information needed to fix problems efficiently.
This partnership not only allows Menlo Park residents to report problems, but also to view, comment on, and vote to fix problems submitted by their neighbors. Residents can even create their own “watch areas” to receive notifications about all the issues reported in their community, enabling them to follow the progress of all service requests — not just the ones they report.
was founded in 2008 to empower citizens with tools to publicly document quality of life concerns in their neighborhoods. By radically improving the quantity and quality of this data, SeeClickFix was quickly adopted by local governments, who needed a better way to receive information from citizens. This exchange helped to build one of the largest neighborhood networks in the world — upon which public agencies and public citizens engage to improve communities. Today, SeeClickFix has official partnerships with hundreds of cities, engaging hundreds of thousands of citizens in the resolution of millions of issues.