The City is constantly looking for ways to improve your library experience and serve you better. One of the most frequently requested service upgrades we hear from our patrons is the ability to automatically renew library items. We are pleased to announce that we are launching a new pilot program to do just that!
Effective December 1, 2018, the library will automatically renew eligible items checked out to you one day before each items’ due date. The renewals will happen automatically and there is no action you need to take.
Even with auto renewal, please continue to keep an eye on your due dates and renewals to avoid overdue charges.
Your library items will not be automatically renewed if:
- The item is on hold for another patron
- The maximum number of renewals (5) has been reached
- It is an item from the Quick Pick collection, which are never renewable
- Library account is not current and you have a balance of $15 or more
We hope you enjoy this convenient new service! If you have any questions, or would like to opt out of Auto Renewal
, contact the Library at 650-330-2500, or stop by the Main Library or Belle Haven branch. We want to hear from you!
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Thank you for being a patron of Menlo Park Library!