Library account services

These account services are available with your valid Peninsula Library System Library Card. Need a library card? Apply online!

Online account

Access your online account in order to:

• Renew items
• Check / cancel holds
• Opt in to remember your borrowing history going forward

Email notices

Get hold and overdue notices by email, rather than telephone or postcard! Also get courtesy pre-overdue notices (borrowers are responsible for returning items on time, even if pre-overdue notice is not received). To enroll or update:

• Visit the PLS catalog
• Log into your account
• Click the "Modify Personal Info" button
• Enter an email address that you'll check daily

Text message notices

To sign up for text message notices, just text the message SIGNUP to 650-285-1148. For more information, see the frequently asked questions. By signing up, you can:

• Get hold and pre-overdue notices
• Receive and manage notices for others' cards
• Renew items
• Search the library catalog by ISBN

Telephone access (Telecirc)

Call our automated voice system anytime at 650-638-0399 in order to:

• Hear fines and fees
• Hear if items are currently being held for you
• Hear titles and due dates for items you have out
• Renew most items

Live telephone help

For live help, call 650-330-2501 during library hours.

Borrowing limits

The borrowing limits are as follows (if no holds on item):

• DVDs: 1 week, 5 renewals
• Quick Picks:  1 week, no renewals
• LINK+ books:  1 week, 1 renewal possible depending on loaning library's policy
• All other items: 3 weeks, 5 renewals

Fees

Service	Fee
Hold (item transfer within PLS)	No fee
Internet login without library card	$1
Replacement of card	$2
Collection agency fee	$10
Meeting room rental (per hour)	$35

LINK+ fines and lost materials

• There are no overdue fines for Menlo Park Library items
• LINK+ items:   $1 per day overdue / $10 maximum
• Lost materials: The replacement charge for lost library materials includes the price of the item and a $5 processing fee. Payment for lost items is non-refundable. The library does not accept patron supplied replacements for lost items.  LINK+ items that are lost or damaged incur a charge of $115 per item.