Account services and fees

Logo for LINK Plus interlibrary loan service

New interlibrary loan service launches


Library patrons now have access to over 11 million titles from over 70 public and academic libraries across California and Nevada through our website. Requested items will arrive in the library for pick up within 5-7 days.Learn more

Library account services


These account services are available with your valid Peninsula Library System Library Card. Need a library card? Apply online!

Online account


Access your online account in order to:
  • Renew items
  • Check / cancel holds
  • Opt in to remember your borrowing history going forward

Email notices


Get hold and overdue notices by email, rather than telephone or postcard! Also get courtesy pre-overdue notices (borrowers are responsible for returning items on time, even if pre-overdue notice is not received). To enroll or update:
  • Visit the PLS catalog
  • Log into your account
  • Click the "Modify Personal Info" button
  • Enter an email address that you'll check daily

Text message notices


To sign up for text message notices, just text the message SIGNUP to 650-285-1148. For more information, see the frequently asked questions. By signing up, you can:
  • Get hold and pre-overdue notices
  • Receive and manage notices for others' cards
  • Renew items
  • Search the library catalog by ISBN

Telephone access (Telecirc)


Call our automated voice system anytime at 650-638-0399 in order to:
  • Hear fines and fees
  • Hear if items are currently being held for you
  • Hear titles and due dates for items you have out
  • Renew most items

Live telephone help


For live help, call 650-330-2501 during library hours.

Borrowing limits


The borrowing limits are as follows (if no holds on item):
  • DVDs: 1 week, 5 renewals
  • Quick Picks:  1 week, no renewals
  • LINK+ books:  1 week, 1 renewal possible depending on loaning library's policy
  • All other items: 3 weeks, 5 renewals

Fees


Service Fee
Hold (item transfer within PLS)
 No fee
Internet login without library card
 $1
Replacement of card
 $2
Collection agency fee
 $10
Meeting room rental (per hour)
 $35

LINK+ fines and lost materials


  • There are no overdue fines for Menlo Park Library items
  • LINK+ items:   $1 per day overdue / $10 maximum
  • Lost materials: The replacement charge for lost library materials includes the price of the item and a $5 processing fee. Payment for lost items is non-refundable. The library does not accept patron supplied replacements for lost items.  LINK+ items that are lost or damaged incur a charge of $115 per item.

Item auto-renewal


Eligible items are automatically renewed one day before each item's due date.  Even with auto renewal, please continue to keep an eye on your due dates and renewals to avoid overdue charges.

Your library items will not be automatically renewed if: 
  • The item is on hold for another patron
  • The maximum number of renewals (5) has been reached 
  • It is an item from the Quick Pick collection, which are never renewable 
  • Library account is not current and you have a balance of $15 or more