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Frequently Asked Questions

Frequently Asked Questions

There are several categories of Frequently Asked Questions within the Public Works Department. Please follow the links below:

Building in the flood zone

FEMA is asking my insurance agent for documentation regarding my flood zone. Why and how do I respond?
Why do I have to pay flood insurance if my property has never been flooded?
How can I reduce the cost of my flood insurance?

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City-owned trees

Does the City of Menlo Park have a regular tree maintenance schedule?
Can I remove the street tree in front of my house?
If there is a City tree that appears unhealthy or needs pruning, where do I call?

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Garbage and recycling

How can I find out my waste collection, recycling, and/or organics service day?
Who can I call for waste collection service changes or questions about my bill?
How can I recycle hazardous wastes such as oil, antifreeze, pesticides, computer monitors, sharps, fluorescent tubes, and bulbs?

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General Public Works questions

Who is responsible for maintaining sidewalks and other frontage improvements?

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Heritage trees

Why do I need a permit to remove or prune my own tree?
What is the definition of a heritage tree in Menlo Park?
How do I measure a tree that has multiple trunks?

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Water conservation

When do the regulations start?
Who is affected?
How do I determine my water provider?

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Contact Us

Justin Murphy

Deputy City Manager
Email

650-330-6780

Staff Directory

Engineering Division
Maintenance Division
Transportation Division
Utilities

Contact us

701 Laurel St.
Menlo Park, CA 94025
650-330-6600
Monday–Thursday 7:30 a.m.–5:30 p.m.
Friday 8 a.m.–5 p.m. (Closed every other Friday)
City Hall schedule
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