The Building Division is accepting electronic resubmittals for pending permits, as well as receiving electronic copies of initial submittals that came in just before the closure order. 

• Customer registers for account at the Permit and Record Web Portal:

• Customer emails the Permit Team to confirm:

1. The email address used to sign up for the Permit and Record Web Portal
2. The permit number(s) of the record(s) to be linked with (or address/description, if the permit number is not available)

• Permit Team staff member emails applicant to confirm when customer account has been linked with the applicable record(s)
• Customer logs into the Permit and Record Web Portal, clicks on the "My Records" header, and goes to the applicable record(s):

• On the individual record, customer clicks on Record Info, and then Attachments:

• On the Attachments sub-page, customer uploads PDF(s) of required submittal items, such as: revised plans, plan check comment letter, any other revised documents (arborist report, e.g.); all items should be categorized and described as accurately as possible
• Customer emails the Permit Team to confirm:

1. Documents have been uploaded
2. Which divisions are requested for review [Note: this step is in the process of being automated]

• Permit staff will review submitted items and either: 
  • If complete: Route for staff review and (if applicable) notify the customer to transmit plans to outside/3rd-party plan checker 
  • If incomplete: Let the customer know what is missing, in which case customer resubmits under same process as before