Account Services & Fees

Library Account Services
These account services are available with your valid Peninsula Library System Library Card. Need a card? Apply online!

Your Library Account Online
Access your library account online in order to:
  • Check / cancel holds
  • Opt to turn on your reading history, which automatically saves a history of items you've had out
  • Pay overdue fines or fees
  • Renew items
Email Notices
Get hold and overdue notices by email, rather than telephone or postcard! Also get courtesy pre-overdue notices (borrowers are responsible for returning items on time, even if pre-overdue notice is not received). To enroll or update:
  • Visit the PLS catalog
  • Log into your account
  • Click the "Modify Personal Info" button
  • Enter an email address that you'll check daily
Text Message Notices
To sign up for text message notices, just text the message SIGNUP to pls@shoutbomb.com. For more information, see the frequently asked questions. By signing up, you can:
  • Get hold and pre-overdue notices
  • Receive and manage notices for others' cards
  • Renew items
  • Search the library catalog by ISBN
Telephone Access (Telecirc)
Call our automated voice system anytime at 650-638-0399 in order to:
  • Hear fines and fees
  • Hear if items are currently being held for you
  • Hear titles and due dates for items you have out
  • Renew most items
Live Help
For live help, call 650-330-2501 during library hours. You can also send us an email (response time may be up to 1 day).

Borrowing Limits
The borrowing limits are as follows (if no holds on item):
  • DVDs: 1 week, 3 renewals
  • All other items: 3 weeks, 3 renewals
Fees
Service Fee
Hold (item transfer within PLS)
No fee
Internet login without library card
$1
Replacement of card
$2
Collection Agency Fee
$10
Exam proctoring (Menlo Park residents)
$25
Exam proctoring (non-residents)
$75
Meeting room rental (per hour)
$35

Overdue Fines
  • Adult: $.25 per day / $8 maximum
  • Juvenile: $.15 per day / $4 maximum
  • DVDs:  $.25 per day / $8 maximum
  • Learning Language DVDs / CDs: $.25 per day / $8 maximum
  • Lost materials: The replacement charge for lost materials includes the price of the item and a $5 processing fee. Payment for lost items is non-refundable. The library does not accept patron supplied replacements for lost items.